Products & Services

Mortgage / Real Estate Products

Collections

The Mortgage and Real Estate industries continue to deal with tough economic situations with an ever increasing number of homes that are being foreclosed on.  Over the past few years, AMO Recoveries Inc. has specialized in assisting clients in collecting on both Secured and Unsecured Real Estate accounts.   This has involved working with consumers to obtain short sale resolution, lien release and resolution of outstanding deficiency from prior sale or foreclosure.

Outreach

Loss Mitigation

AMO provides complete loss mitigation fulfillment services. Through our multiple U.S. based centers, AMO provides customer contact (outreach and inbound), data collection, file review and preparation, document execution and final resolution (Forbearance, HAMP, HAFA or DIL).

Loss Mitigation Services

  • Borrower outreach programs
  • Forbearance
  • Customer hardship
  • ARM adjustments
  • Work-outs
  • Loan modifications
  • Short sales
  • Deed in lieu

Loss Mitigation Functions

  • Customer contact services
  • Borrower interview/data acquisition
  • Processing and fulfillment
  • Document management
    (distribution, collection, review and imaging).
  • Quality control reviews

QC Review

AMO has the leadership and experience to provide clients with an objective and competent third-party mortgage audit and mortgage compliance review that will enhance the salability of your mortgage production at a fraction of the cost of in-house quality control auditors. Our well defined and managed processes ensure that you get a wide variety of mortgage quality control and mortgage compliance services, including:

  • A knowledgeable team of mortgage compliance advisors will review and audit each mortgage file
  • Mortgage compliance and mortgage QC audits of agency and investor loans
  • Cost effective alternative to an expanded in-house staff and infrastructure
  • Management analytical QC reports
  • The objectivity of an independent third party mortgage audit

Short Sale / DIL

AMO delivers a comprehensive, pro-active approach to our short sale and asset mitigation services.  By working closely with the borrower, agent, lender, investor and mortgage insurer, AMO is able to provide an end-to-end solution that facilitates an optimal valuation for each property while shortening the time and labor demands of the short sale process.  With extensive knowledge and experience facilitating short sale approvals and the ability to handle an influx requests, AMO is the perfect choice for your complete loss mitigation solution.

AMO provides the following services:

  • Treasury’s Home Affordability Foreclosure Alternatives program (HAFA)
  • COOP Program
  • DIL
  • (Insert other services here)

REO

Today's investors know. In the current market, REO properties are more often liabilities than assets. Fortunately, AMO offers national REO Management Services to investors like you - those seeking to dispose of unwanted REO properties quickly and efficiently, while maximizing returns to the greatest possible extent.

Our all-inclusive REO asset management process encompasses services such as:

  • Occupancy status and eviction services
  • Cash for keys (CFK)
  • Nationwide closing and funding
  • Marketing plan and status reports
  • REO status reports (available online 24/7)
  • Contract negotiation
  • Customized and co-branded solutions

AMO also offers varying levels of partnership for clients to choose from, whereby REO assets can be processed and managed with greater expediency. By reducing the holding time in this manner, we can greatly increase the probability of a smoother, more profitable transaction.

Let our REO Asset Management specialists assist you in the disposition of your properties. We service real estate investors throughout the United States by tapping into our diverse nationwide network of professionals, including:

  • Brokers
  • Appraisers
  • Field Service Vendors
  • Attorneys

Through these connections, we can provide or attain nearly any service your REO properties may require. Call AMO to inquire about effective REO Asset Management.

Valuations

The valuations process can be more complicated than it seems on the surface. Fortunately, it is possible to outsource your valuations needs to a reliable, accurate service provider. Our client centric professionals can value your assets quickly, efficiently, and precisely within an expedited turn time.

Our complete suite of Valuation Services include:

  • Quality control review staff
  • Client specific profiles
  • Aggressive timeline management for product delivery
  • Efficient workflow process via direct interface data feeds and web-based ordering system
  • Nationwide coverage
  • Knowledgeable analytical review of valuations upon request
  • Customized reporting on order status
  • "Hard-to-assign" requests in rural/remote areas

And of course, all Valuation Services are in compliance with the Dodd-Frank Wall Street Reform and Consumer Protection Act (H.R. 4173). But our services are hardly limited to Valuations; at AMO, our range of options include:

  • REO Asset Management
  • Risk Mitigation
  • BPO Services
  • Title and Settlement

...and many more! In other words, we are a full service mortgage solutions firm. For more information on nationwide Valuation Services or other products offered by AMO, contact us toll free to inquire about obtaining a customized solutions package for the needs of your enterprise.

O&E

Lien Analytics

AMO’s nationwide Lien Analytics is a cost effective lien equity determination method. The service provides the ability to order and receive all data necessary to determine lien and equity position through one system. The advanced, custom-built program is designed specifically to help analyze secured lien portfolios.

BackInTheBlack

BackInTheBlack® is the leading edge in Collections and Loss Mitigation technology. We have a very comprehensive list of offerings that individually provide huge benefits to any servicing shop, which are all grouped together, in one application making problem loan management easier than ever!

Supporting Features Include:

  • Dynamic Workflow & Distribution
  • Workout Eligibility
  • Workout Calculators
  • Package Send & Receive
  • Document Generation

These are just a few key features of our BackInTheBlack® servicing platform. Please request a demo by clicking here and we will show you how BackInTheBlack® can assist you in solving all your default mortgage needs.

Back Office Outsourcing

AMO Outsourcing provides end-to-end customer contact and back office processing services to financial institutions, investors, servicers and other companies in the mortgage and financial services markets. With multiple contact and operating centers across the United States, AMO provides onshore, onsite, or offshore integrated solutions. With our excellent technology, well trained employees and focus key performance indicators (KPI), AMO Outsourcing delivers results for our clients.

Our Customer Contact Outsourcing maximizes right party contact, engages in productive dialogues and achieves desired outcomes for our clients. Our back office processing reduces costs, delivers quality results and shortens processing times for clients.

  • Deep Mortgage Domain Experience
  • Integrated Voice and Fulfillment
  • Full Service or segment Outsourcing
  • Staff Augmentation
  • Safety and Security of Data
  • Excellent technology
  • Flexible capacity with multiple centers
  • Customized solutions
  • Onsite/Onshore/Offshore Best Fit Service Delivery
  • Robust Reporting and Transparency